How it works

From scattered files to answers anyone in the organization can trust, in three steps.

A chat window shows a user asking for a recap of Project Asimov. The response describes its final integration phase, notes a 12% benchmark improvement, mentions upcoming sprints, and displays related files and links. | Rational AI

More than traditional RAG

Traditional retrieval-augmented generation selects content by semantic similarity to the question. Rational AI combines semantic search with a knowledge graph: it retrieves the most relevant resources, extends the search along the relations between them, and ranks the results by relevance. Every step is recorded and visible in the answer.

What is RAG?

Screenshot of a knowledge base interface showing a user query about refund policies for broken or partial packaging, with visualized resource and topic relationships in a network diagram and a list of retrieved information. | Rational AI

A knowledge base interface shows a graph visualization of resources related to refund policies, with nodes linked by lines and a sidebar explaining the search results and context expansion. | Rational AI

A dashboard displays knowledge base policies and a visual network graph, with nodes and lines representing connections. The left panel lists policy details and steps, and the right shows a highlighted graph cluster related to customer service. | Rational AI

The right interface for each process

The same knowledge can be read as a graph, a table, a map, a timeline, a card wall or a chart. A view is generated from a description, using the knowledge's real attributes and categories. Technical teams can also build views in HTML, React or as Web Components.

A laptop displays a data platform with a choropleth map of Italys Lombardy region, shown in various shades of blue, alongside statistics and data tables on the right side of the screen. | Rational AI

Augment documents with annotations and relationships

Each piece of information is augmented with its context: a number becomes a date, an image has its content recognized, a name is associated with a role.

Text highlights on a document: Next Generation EU in orange, 21 July 2020, in purple. Pop-ups label them Mike and Lisa. A dropdown menu below allows selecting classes like Agreement date and Key person.. | Rational AI

Every claim checked against the sources

Every answer shows the source behind each claim, so verifying any piece of information is always one click away.

A screenshot with text highlighted in green, reading Its core engine utilizes a proprietary deep learning algorithm. A cursor points to a badge below saying Claim supported.. | Rational AI

Knowledge always up to date

Sync with your data sources is automated and your knowledge stays up to date with every change.

Your knowledge base, on any website

Give customers, partners or employees access to your knowledge through custom touchpoints: support chats, help centers, product configurators, interactive views and more.

Rational Knowledge transforms fragmented data into a dynamic, explorable knowledge network.

It consolidates information from documents, databases, and applications into a Knowledge Graph — empowering teams to search, visualize, and interact with data intuitively and transparently.

Knowledge Graph

Go beyond traditional retrieval with Graph RAG, turning search into knowledge mapping.

Visualize and navigate all your organizational knowledge in an interactive, graph-based view.

Discover semantic relationships among documents, people, and concepts, and interact via chat to retrieve, connect, or update knowledge in real time.

Generate answers that are:

Relevant, by following relationships instead of keywords
Transparent, with explainable sources
Adaptable, letting you control what data is used in generation

Learn more

Data Ingestion, Extensions & Workflows

Automate data ingestion from PDFs, spreadsheets, CRMs, ERPs, BI and cloud sources. Connect third party services and apps to keep all your knowledge synced and up to date.

With Extensions & Workflows, define how information is processed, synchronized, and enriched, ensuring your knowledge base stays continuously up to date.